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Common Questions
I sent a document to my vault using the Inbound email, but now I can't find my document in Unfiled. What should I do?
I cannot see the document preview, what can I do?
Why was I was logged out of my account after 30 minutes?
I cannot open the page, my firewall software won’t allow me to access. What can I do?
What types of files I can save in FutureVault?
My account is locked. What can I do?
Why does a document downloads automatically when I click on it and I cannot preview it?
I'm trying to reset my password but I get an error message. What can I do
How I can print a document from my vault?
What is the maximum upload size of a document?
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