• My page is very slow or the loading icon keeps spinning

• Is your Two Factor Authentication not working?

• I sent a document to my vault using the Inbound email, but now I can't find my document in Unfiled. What should I do?

• I cannot see the document preview, what can I do?

• Why was I was logged out of my account after 30 minutes?

• I cannot open the page, my firewall software won’t allow me to access. What can I do?

• What types of files I can save in FutureVault?

• My account is locked. What can I do?

• Why does a document downloads automatically when I click on it and I cannot preview it?

• My Phone is lost and my Two-Factor Authentication is enable. What I can do?