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Common Questions
My page is very slow or the loading icon keeps spinning
Is your Two Factor Authentication not working?
I sent a document to my vault using the Inbound email, but now I can't find my document in Unfiled. What should I do?
I cannot see the document preview, what can I do?
Why was I was logged out of my account after 30 minutes?
I cannot open the page, my firewall software won’t allow me to access. What can I do?
What types of files I can save in FutureVault?
My account is locked. What can I do?
Why does a document downloads automatically when I click on it and I cannot preview it?
My Phone is lost and my Two-Factor Authentication is enable. What I can do?
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