Since we are a new company our domain may not be accessible through certain firewalls, even though our website is ultra secure. If you are trying to connect to FutureVault through a corporate server, you may have to contact your IT department to allow FutureVault through the firewall. If you have access to configure your firewalls you may just go to the configuration area and allow FutureVault.  

A personal firewall is a security program that oversees all of your computer's connections to the Internet. It may be included as part of an Internet security suite, or it may be a free-standing program. Most personal firewalls will deny Internet access to any program, or a new version of any program, unless you have specifically allowed access.