Get Started 3

• I can't login? I'm getting an error after adding my credentials
• I got an email saying that my account is active, but I don't have a passwords
• I am getting an error that my vault activation expired. How do I activate?

Common Questions 14

• Is your Two Factor Authentication not working?
• I sent a document to my vault using the Inbound email, but now I can't find my document in Unfiled. What should I do?
• I cannot see the document preview, what can I do?
• Why was I was logged out of my account after 30 minutes?
• I cannot open the page, my firewall software won’t allow me to access. What can I do?

See all 14 articles

Apps - Common Questions 2

• Will My iPhone App Work on My iPad?
• Why can I not see my main menu and the folder names on my mobile app?