Security

How to reset your password
If you can't log into your account and need to reset your password: Go to the FutureVault login screen. Below the fields for Email and password clic...
Mon, 2 Apr, 2018 at 5:11 PM
How to change your account password
To change your password log into your account, click on your name in the top right corner, then go to:  My Account Settings -> Security -> Change Pas...
Fri, 9 Mar, 2018 at 3:29 PM
What is a Two-Factor Authentication?
It's easier than you think for someone to steal your password. Any of these common actions could put you at risk of having your password stolen: Usi...
Tue, 19 Dec, 2017 at 2:31 PM
How to enable Two-Factor Authentication on your account
Two-Factor Authentication is known as "multi factor authentication" that requires not only a password and username, but also something that only, ...
Fri, 9 Mar, 2018 at 3:15 PM
How to disable Two-Factor Authentication
Signing in with a password and a Two-Factor Authentication code means your account is more secure. When you remove this extra layer of security, you will on...
Fri, 9 Mar, 2018 at 3:20 PM
How to sign in using the Two-Factor Authentication
Signing in to your account will work a little differently once you enable your Two-Factor Authentication. 1. Enter your username and Password as usual and ...
Fri, 9 Mar, 2018 at 3:16 PM
How to block an unrecognized email
When you receive a document from an unknown email, you can block this email right away as follows: In your Unfiled (Documents>Unfiled). Click the n...
Fri, 9 Mar, 2018 at 3:21 PM
How to manage your Trusted Email List
FutureVault will alert you when you receive a document from an unrecognized email. Before saving the document you need to add this email to your Trusted Em...
Fri, 9 Mar, 2018 at 3:22 PM
How to manage your Blocked Emails list
If you want to stop receiving emails from someone in your Vault, you can add his or her email address to your Blocked Emails list. FutureVault will automati...
Fri, 9 Mar, 2018 at 3:28 PM
How to change your login email?
To change the login email that you currently use to log in to your Vault, you need to go to Account Settings -> Security -> Primary Email. 1. E...
Fri, 9 Mar, 2018 at 3:31 PM