Change your Primary Email

Modified on: Fri, 9 Jul, 2021 at 12:45 PM


If you would like to change the email that you normally use to log in, you will need to go to the Account Settings and make the changes in your Security tab.


Step-by-step guide:


Step 1: After logging into the vault, click on the name at the top right corner.

Step 2: Select Account Settings.

Step 3: Click on the Security tab.

Step 4: Under the Primary Email section, add your current email, add the new email, re-type to confirm, and click Save.

  • The system will ask for the password and send a four-digit pin to the new email. 
  • Please note that the pin expires after 60 minutes.

Step 5: Add the four-digit Pin Number and click OK.

Attention! If you have a role combination as Administrator or Representative please contact your support team to request your change.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.