Administrative users now have the ability to manage email notification settings on behalf of clients. This enhancement helps support teams quickly assist users who may need help adjusting preferences or troubleshooting notification issues. All changes made by administrators are securely logged in the Activity Log, ensuring full visibility and compliance.
What Admins Can Now Do
View and update a client’s email notification preferences
Adjust settings directly from the client’s Account Settings.
Assist clients who are unable to update preferences themselves
Troubleshoot notification behaviour more efficiently
Full Transparency & Tracking
Every update made by an administrative user is recorded in the Activity Log, including the user who made the change and when it occurred.
This maintains a clear audit trail for internal teams and compliance requirements.