Trusted Advisor Permissions

Modified on: Thu, 21 Apr, 2022 at 12:09 PM


In the new version v4, Trusted Advisors will see only those folders they have been assigned to. For e.g. if they are assigned a level 2 folder, they will only see the level 2 folder and files within. They won't see the level 1 folder which contains the level 2 folder as was the case with the legacy version v3.

New Version v4.0

Let's say a Trusted Advisor is given permission to the level 2 folder 'Accounts' under 'Banking & Credit Solutions' (Figure 1), then the Trusted Advisor will only see 'Accounts' in his/her portal and not 'Banking & Credit solutions' (Figure 2). This is done to make the permissions more secure and specific.

Figure 1: Setting folder permissions for Trusted Advisor


Figure 2: Permission to access only Level 2 folder 

Legacy Version v3

In this version, the Trusted Advisor will see the Level 1 folder 'Banking & Credit solutions' as well in his/her portal.

Figure 3: Trusted Advisor can access Level 1 folder as well

Figure 4: Double click on Level 1 folder to access Level 2 folder


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.