All emails sent to an inbound email address (vault) must have a file attached to be received inside the vault, and the file type needs to be supported.
Notifications: A notification will be sent to the sender when it is successfully received. Check your spam folder if you don't see it in your inbox. If you don't receive an email confirmation, please confirm with the vault owner they can see the document in their Unfiled area or try again. Vault owners receive this notification by default unless they change it in the Account setting.
Step 1: Share or Use the correct inbound email address of the vault.
- Ask the vault owner for this unique inbound email address. Each vault has a different email. If you have access to the Unfiled area, use the clipboard to copy the inbound email address.
- We highly recommend saving the inbound email address as part of your contacts [Jhon Doe - Vault] in your email, so you can send more documents in the future.
Step 2: Add the email address in the e-mail & add a document.
- The maximum attached size is 25 MB.
- You can also forward an email into the vault using the same inbound email address.
If the document is sent by an unrecognized email address. You will notice that the email address has a different color and an alert sign. A pop-up notification will alert you before moving the file to your Vault.