How to Activate your Account?

Modified on: Thu, 19 Sep, 2024 at 3:24 PM


All Users (Admins, Reps, Vault Owners, and Co-Owners)

You’ll receive an activation email from FutureVault (noreply@futurevault.com) with the subject line “[Digital Vault Portal]  - Please activate your account.” Follow these steps to activate your account:

Activation Steps:

  • Click the activation button in the email.

    • If you don’t see the email, check your Spam/Junk folder.
    • If the email is in your "Junk" or "Spam" folders, move it to your primary Inbox to avoid missing future emails.
    • If you still haven’t received it, contact your Administrator so they can resend the activation email.
  • Open the email, click the link, and copy the temporary password.

    • When copying the password, make sure not to include any extra spaces.
    • Use the temporary password to log in and set a new, secure password for future access.Activation Email - Click GET STARTED and copy temporary password
  • Set your new password and accept the Terms of Service/Privacy Policy.

    • Make sure your new password follows these rules:
      • At least 8 characters long
      • Contains one capital letter and one number
      • Does not include 3 consecutive numbers (e.g., 111 or 444)
    • For best results, complete this process on a laptop or desktop.
    • Click Submit once done.

Finish Activating the Account - add temp password, set new one, accept the Terms of Services and Submit.

  • Get confirmation.
    You should see a message at the lower right section of the screen: “Onboarding complete, signing you in”. Afterward, you’ll be directed into your portal.


Trusted Collaborator Invitation

If you've been invited as a Trusted Collaborator, follow these steps to activate your account. You only need to set up your account once, even if others add you as a collaborator using the same email.

Activation Steps:

  • Open the invitation email and click the link.
    This will take you to the registration page.

Invitation email

Info! If you already have an active account, login to your account after accepting the invitation. 
  • Fill out the registration form.

    • Enter your First Name, Last Name, and Email.
    • Create and confirm your password (following the same password rules as above).
    • Accept the Terms of Service/Privacy Policy.
  • Click 'Submit'.
    • You should see a message at the lower right section of the screen: “Onboarding complete, signing you in”. Afterward, you’ll be directed into your account.


Having Trouble Activating Your Account?

Check out our Troubleshooting Section.

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