You’ll receive an activation email from FutureVault (noreply@futurevault.com) with the subject line “[Name of the Digital Vault Portal]  - Please activate your account.” Follow these steps to activate your account:

Activation Steps:

• Open the activation email.

  • If you don’t see the email, check your Spam/Junk folder.
  • If the email is in your "Junk" or "Spam" folders, move it to your primary Inbox to avoid missing future emails.
  • If you still haven’t received it, contact your Administrator so they can resend the activation email.

• Copy the temporary password and click the button.

  • When copying the temporary password, make sure not to include any extra spaces.
  • Click the button 'Get Started.'

• Set your new password and accept the Terms of Service/Privacy Policy.

  • Paste the temporary password located in the activation email and create a new, secure password for future access.
  • Make sure your new password follows these rules:
    • At least 8 characters long
    • Contains one capital letter and one number
    • Does not include 3 consecutive numbers or characters (e.g., AaA, @@@ 111 or 444)
  • Retype the same New Password.
  • For best results, complete this process on a laptop or desktop.
  • Review and agree to the Terms of Service / Privacy links.
  • Click Submit once done.

• Get confirmation.
  You should see a message in the lower-right section of the screen: “Onboarding complete, signing you in”. Afterward, you’ll be directed into your portal.
• After activating your account, please bookmark the login page that shows in your activation email for future access.

Trusted Collaborator Invitation

If you've been invited as a collaborator, follow these steps to activate your account. You only need to set up your account once.

Activation Steps:

• Open the invitation email and click the link.
  This will take you to the registration page.

• Fill out the registration form.

  • Enter your First Name, Last Name, and Email.
  • Create and confirm your password (following the same password rules as above).
  • Accept the Terms of Service/Privacy Policy.
• Click 'Submit'.
  
  • You should see a message in the lower-right section of the screen: “Onboarding complete, signing you in”. Afterward, you’ll be directed to your account.

Having Trouble Activating Your Account?

Check out our Troubleshooting Section.