All Users (Admins, Reps, Vault Owners, and Co-Owners)

You’ll receive an activation email from FutureVault ([email protected]) with the subject line “[Digital Vault Portal]  - Please activate your account.” Follow these steps to activate your account:

Activation Steps:

• Click the activation button in the email.

  • If you don’t see the email, check your Spam/Junk folder.
  • If the email is in your "Junk" or "Spam" folders, move it to your primary Inbox to avoid missing future emails.
  • If you still haven’t received it, contact your Administrator so they can resend the activation email.

• Open the email, click the link, and copy the temporary password.

  • When copying the password, make sure not to include any extra spaces.
  • Use the temporary password to log in and set a new, secure password for future access.

• Set your new password and accept the Terms of Service/Privacy Policy.

  • Make sure your new password follows these rules:
    • At least 8 characters long
    • Contains one capital letter and one number
    • Does not include 3 consecutive numbers (e.g., 111 or 444)
  • For best results, complete this process on a laptop or desktop.
  • Click Submit once done.

• Get confirmation.
  You should see a message at the lower right section of the screen: “Onboarding complete, signing you in”. Afterward, you’ll be directed into your portal.

Trusted Collaborator Invitation

If you've been invited as a Trusted Collaborator, follow these steps to activate your account. You only need to set up your account once, even if others add you as a collaborator using the same email.

Activation Steps:

• Open the invitation email and click the link.
  This will take you to the registration page.

• Fill out the registration form.

  • Enter your First Name, Last Name, and Email.
  • Create and confirm your password (following the same password rules as above).
  • Accept the Terms of Service/Privacy Policy.
• Click 'Submit'.
  
  • You should see a message at the lower right section of the screen: “Onboarding complete, signing you in”. Afterward, you’ll be directed into your account.

Having Trouble Activating Your Account?

Check out our Troubleshooting Section.